Return Policy

At Bluprints.art, we want you to be completely satisfied with your purchase. If for any reason you are not fully satisfied, we offer a 30-day return policy from the date you receive your order.

Eligibility for Returns:

  • Returns are only accepted within 30 days from the date of delivery.

  • The item must be in its original condition, unused, and in its original packaging.

  • Customized or personalized items are not eligible for return unless they are defective or damaged upon receipt.

How to Initiate a Return:

  1. Contact Us within 30 days of receiving your item. Please provide your order number, a description of the issue, and any photos if the item is damaged or defective.

  2. Our customer service team will review your request and provide instructions for returning the item.

Return Shipping:

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

  • We recommend using a trackable shipping service or purchasing shipping insurance for returns. Bluprints.art is not responsible for lost or damaged return shipments.

Refund Process:

Once we receive the returned item, we will inspect it and process your refund to the original method of payment. Refunds typically take 5-7 business days to appear on your statement.

Exchanges:

If you would prefer to exchange an item, please let us know. We will assist you with the process based on product availability.

Defective or Damaged Items:

If your item arrives defective or damaged, please notify us immediately, and we will provide a full refund or exchange.